Terms and Conditions

This site is owned and operated by The Sparkke Change Beverage Company Pty Ltd (ACN: 615 975 418) of 15 Onkaparinga Valley Road, Verdun, SA, 5245, trading as Full Circle Spirits Pty Ltd. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at hello@fullcirclespirits.com.au

1. The contract between us

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Payment of the price for the goods represents an offer on your part to purchase the goods, which will be accepted by us only when the goods are dispatched. Only at this point is a legally binding contract created between us.

2. Acknowledgement of your order

To enable us to process your order, you will need to provide us with your e-mail address and your postal and delivery address. We will notify you automatically by e-mail to confirm receipt of your order and to confirm all details. For the avoidance of doubt, this correspondence does not constitute a contract between us.

3. Ownership of rights

All rights, including copyright, in this website are owned by or licensed to Full Circle Spirits Pty Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our express written permission. You may not modify, distribute, or repost anything on this website for any purpose.

4. Accuracy of content

We have taken care in the preparation of the content of this website to ensure that prices quoted are correct at the time of publishing and that all goods have been described accurately. However, orders will only be processed if there are no material errors in the description of the goods or their prices as advertised on this website. Any weights, dimensions and capacities given about the goods are approximate only.

Full Circle Spirits Pty Ltd reserves the right to amend these terms and conditions at any time.

5. Damage to your computer

We work to ensure that this website is free from viruses or defects. However, it is your responsibility to ensure that the right hardware, software, security, and other tools are correctly deployed by you to protect your own computer. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise as a result of using this website.

6. Availability

All orders are subject to acceptance and availability. We maintain an inventory system on our shop that is designed to indicate out of stocks. In the event that the goods that you have ordered are not available from stock after an order has been processed, we will contact you by e-mail or phone (if you have provided phone details) and you will have the option either to wait until the item is once again available from stock or to cancel your order to obtain a full refund within 7 business days.

7. Ordering errors

You are able to correct errors on your order up to the final point of payment in the online check out process.

8. Price

The price payable for goods that you order are as set out on our website. All prices are inclusive of GST at the current rates and are correct at the time of entering information.

Where it is not possible to accept your order to buy goods of the specification and description at the price indicated, we will advise you by email, and offer to sell you the goods of the specification and description at the price stated in the email and will state in the email the period for which the offer or the price remains valid. 

9. Payment terms

We will take payment upon receipt of your order from your credit card, or any other method offered in our online shop. We accept no liability if a delivery is delayed because you did not give us the correct payment details, or payment failed to complete. If it is not possible to obtain full payment for the goods from you, your order will not proceed. This does not affect any other rights we may have.

10. Delivery charges

Delivery charges vary according to the type of goods ordered and are displayed at checkout in our online shop. Refer to our Shipping Policy on the website.

11. Delivery

11.1 Our Shipping Partner

Full Circle Spirits uses Australia Post as our major shipping partner. Australia Post is a carbon-neutral delivery service. We use Australia Post to minimise delivery costs for the customer and ensure delivery at appropriate times. 

We currently don’t deliver to some really remote areas, dry zones, and internationally. 

11.2 We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence). We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed as they are outside of our control. If dispatch is delayed beyond 10 business days we will contact you and either agree a mutually acceptable alternative date, or offer you a full refund provided within 7 business days.

11.3 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

12. Refunds

We do not offer refunds for a change of mind.

You can return an item if it's faulty, not fit for purpose, or doesn't match the description and get a refund or replacement.

13. Cancellation rights

13.1 Under Australian Consumer Laws (ACL), being Schedule 2 to the Competition and Consumer Act 2010, and in accordance with the South Australian Fair Trading Act 1987, you have the legal right to cancel your order up to 30 days after the day on which you receive your goods

13.2 Should you wish to cancel your order please notify us in writing.

To start a return process, you can contact us at hello@fullcirclespirits.com.au. Once your return is validated, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us with any questions at hello@fullcirclespirits.com.au

13.3 You cannot cancel your contract if the goods you have ordered are bespoke (i.e. made to order).

13.4 If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery, you should not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.

13.5 Once you have notified us that you are cancelling your contract, and we have either received the goods back or, if earlier, received evidence that you have sent the goods back, we will refund any sum debited by us from your credit or debit card within 14 business days.

13.6 We may make a deduction from your refund for any loss in the value of the goods supplied if the loss is the result of unnecessary handling by you (for example using or opening the goods prior to cancellation)

14. Cancellation by us

14.1 We reserve the right not to process your order if:

14.1.1 We have insufficient stock to deliver the goods you have ordered;

14.1.2 We do not deliver to your area; or

14.1.3  One or more of the goods you ordered was listed at an incorrect price due to a typographical or other error.

14.2 If we do not process your order for the above reasons, we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit/debit card as soon as possible, but in any event within 14 business days.

15. If there is a problem with the goods

15.1 If you have any questions or complaints about the goods please contact us. You can do so at hello@fullcirclespirits.com.au

15.2 We are under a legal duty to supply goods that are in conformity with this contract and in accordance with the Australian Consumer Laws (ACL), being Schedule 2 to the Competition and Consumer Act 2010, and in accordance with the South Australian Fair Trading Act 1987,

15.3 If you wish to exercise your legal rights to reject goods which do not conform with the Act you must either return them in person from where you bought them, post them back to us, or (if they are not suitable for posting) allow us to collect them from you. We will pay the cost of postage or collection.

16. Liability

16.1 Unless agreed otherwise, if you do not receive goods ordered by you within 30 days of the date on which you ordered them and decide to cancel the order rather than re-arrange delivery (in accordance with clause 11), we will provide you with a full refund within 7 business days

16.2 We are only responsible for losses that are a natural, foreseeable consequence of our breach of these terms and conditions. We do not accept liability if we are prevented or delayed from complying with our obligations set out in these terms and conditions by anything you (or anyone acting with your express or implied authority) does or fails to do, or is due to events which are beyond our reasonable control.

16.3 Furthermore, we do not accept liability for any losses related to any business of yours including but not limited to: lost data, lost profits, lost revenues or business interruption.

16.4 You must observe and comply with all applicable regulations and legislation to purchase goods from our site, including but not limited to being of legal drinking age at the time of purchase. 

16.5 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.  You have certain rights as a consumer including legal rights (e.g. under the Act) relating to faulty and/or misdescribed goods.

17. Notices

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at 15 Onkaparinga Valley Road, Verdun, SA, 5245 and all notices from us to you will be displayed on our website from time to time.

18. Changes to legal notices

We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.

19. Law, jurisdiction and language

This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with South Australian law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of South Australia. All contracts are concluded in English.

20. Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

21. Privacy

You acknowledge and agree to be bound by the terms of our privacy policy.

22. Third party rights

Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.